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감정노동측정도구(ELS)의 타당도와 신뢰도 검증연구

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Author(s)
서미라
Issued Date
2013
Keyword
감정노동
Abstract
ABSTRACT

The Psychometric Validation of Emotional Labor Scale
with Staff Nurses

Seo Mi Ra
Advisor :Jeong Hwan Park, Ph.D. RN
Department of Nursing
Graduate School of Chosun University


Purpose: This study examined the psychometric validity and reliability of the
Korean Emotional Labour Scale with 245 staff nurses. A survey and psychometric approach was used to test validity and reliability of the Korean ELS(Emotional Labor Scale). Methods: Two hundred forty five staff nurses in the University hospital were recruited for this study. Results: Item-to-total correlations and exploratory factor analysis were investigated to test construct validity. Two items in this scale fell below the .3 criteria and were eliminated. Correlations for all of the other 13 items met the criteria(r= .3-.7). Through principal componant analysis, three factors were identified that explained 60.25% of the variance. Internal consistency was supported by Cronbach`s alpha of .83 for the total scale. Conclusion: The results of this exploratory study provide different factors compared to those of original English ELS. Further testing of the ELS is required to validate the subscales and evaluate the instrument`s use with nurses of different organization.

Key words : ELS(emotional labor scale), psychometric validation
Alternative Title
The psychometric Validation of Emotional Labor Scale with Staff Nurses
Alternative Author(s)
Seo,Mi Ra
Affiliation
조선대학교 대학원
Department
일반대학원 간호학과
Advisor
박정환
Awarded Date
2013-08
Table Of Contents
목 차

ABSTRACT ⅳ

Ⅰ. 서론 1
A. 연구의 필요성 1
B. 연구의 목적 2
C. 용어 정의 3


Ⅱ. 문헌고찰 5
A. 감정노동 5
B. 감정노동의 연구 6


Ⅲ. 연구방법 8
A. 연구설계 8
B. 연구대상 8
C. 자료수집방법 및 절차 8
D. 자료분석방법 9


Ⅳ. 연구결과 10
A. 대상자의 일반적 특성 10
B. 타당도와 신뢰도 검증 12


Ⅴ. 논의 16

Ⅵ. 결론 및 제언 18

참고문헌 19

부록 22


-ⅱ
Degree
Master
Publisher
조선대학교 대학원
Citation
서미라. (2013). 감정노동측정도구(ELS)의 타당도와 신뢰도 검증연구.
Type
Dissertation
URI
https://oak.chosun.ac.kr/handle/2020.oak/9883
http://chosun.dcollection.net/common/orgView/200000263937
Appears in Collections:
General Graduate School > 3. Theses(Master)
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