창업보육 특성과 지원서비스가 입주기업의 경영성과에 미치는 영향

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A Study on the Business Incubator Characteristics,
Supporting Services and Firm's Performance

Kim Ho-Jeong
Advisor : Prof. Yoon Jong-Rok, Ph.D.
Department of Business Adminstration
Graduate School Chosun University

This study examines not only the influences of business incubator characteristics on firm's performance. But also verifies the role of support system as a mediator role of those variables based on business incubator literatures.
Business incubator's research literatures suggest that business incubator characteristics consist of operating and manager's dimensions. Operating dimensions consist of two variables such as operating goal and network. Manager's dimensions consist of two variables such as competency and experience. Firm's performance is conceptualized as perceived performance based on the sales volume, employment etc.
The purpose of this study to empirical identify the influence on the performance of business.
Main effect and mediating effect hypotheses derived. Main effect hypotheses was expected as business incubator characteristics have positive effects on firm's performance. And support system had a mediating effect on the relationship between business incubator characteristics and firm's performance.
For empirical analysis, survey method was performed. Data were gathered from Seoul, Gyunggi, Busan, Daejeon, Gwangju province's business incubator centers. A total of 238 questionnaires are used for analysis which using the ML(maximum likelihood) procedure in AMOS 17.0 programs.
The body of this paper consist of chapters.
Chapter 1 - outlines the background, purpose, research scope, method and the structure of this paper.
Chapter 2 - surveys the references and identification of the influence on the business performance.
Chapter 3 - focuses on the framework of empirical study; hypothesis, and definition of variables and then applies the hypothesis.
Chapter 4 - summarizes the major empirical results and managerial applications.
The results of this study were as follows.
First, business incubator characteristics, operating goals and managers' competency had positive impacts on support systems and performance of firms. Therefore, it is suggested that multi-sided efforts and continuous learning to enhance managers' competency are needed.
Second, business incubator characteristics, networks had indirect influences on firm performance through support services. Therefore, based on the results that the networks had influences on performance of firms through support services, more specific studies on cause and effect between characteristics and support services of the incubators are needed.
Third, support services had positive impacts on performance of firms. It indicates that the business incubation environment of organizations or facilities which establish such institutes should be developed.
Based on the results, business incubator success rely on the operating and managers's characteristics when they perceived valuable resources, and provide whole supporting systems. More over support systems plays a role that enhances the quality of relationship between business incubator characteristics and firms performance because it focus on both internal and external objectives and has a value of benefits. Also stimulates or inhibit their effort, which lead to performance. It is suggested that incubators center more focus on building support system for pursue of enhancing performance of firms.
Alternative Title
A Study on the Business Incubator Characteristics, Supporting Services and Firm's Performance
Alternative Author(s)
Kim, Ho Jeong
일반대학원 경영학과
Awarded Date
Table Of Contents
목 차


Ⅰ. 서 론 1
1.1. 문제제기 및 연구의 목적 1
1.2. 연구의 범위 및 방법 3
1.3. 논문의 구성 4

Ⅱ. 창업보육센터의 개념 및 현황 6
2.1. 창업보육센터의 개념 6
2.2. 창업보육센터의 현황 10
2.3. 창업보육센터의 운영사례 13
2.4. 선행연구 20

Ⅲ. 창업보육센터의 특성 35
3.1. 창업보육센터의 운영시스템 35
3.2. 창업보육센터의 매니저 42
3.3. 창업보육센터의 지원서비스 48
3.4. 창업보육센터 입주기업의 경영성과 55
Ⅳ. 연구설계 및 가설의 설정 58
4.1. 연구모형의 설계 58
4.2. 가설의 설정 58
가설 Ⅰ. 창업보육센터 특성과 지원서비스 59
가설 Ⅱ. 창업보육센터 특성과 경영성과 60
가설 Ⅲ. 창업보육센터 지원서비스와 경영성과 62
가설 Ⅳ. 창업보육센터 지원서비스의 매개효과 63
4.3. 표본의 선정 및 특성 65
4.3.1. 표본의 선정 및 자료수집 65
4.3.2. 표본의 특성 66
4.4. 변수의 조작적 정의 및 설문지 구성 67
4.4.1. 변수의 조작적 정의 67
4.4.2. 설문지 구성 및 측정 70
4.5. 자료의 분석방법 71

Ⅴ. 실증분석 73
5.1. 변수의 신뢰성 및 타당성 분석 73
5.1.1. 외생변수 탐색적 요인 및 신뢰성 분석 73
5.1.2. 내생변수 탐색적 요인 및 신뢰성 분석 75
5.2. 상관관계 분석 77
5.3. 연구모형의 분석 78
5.3.1. 측정모형 분석 78
5.3.2. 대안모형의 확인 84
5.3.3. 직접효과 검증 87
5.3.4. 간접효과 확인(매개효과 확인) 89
5.3.5. 효과분석 90
5.4. 가설검증 결과 요약 및 논의 91

Ⅵ. 결 론 96
6.1. 연구결과의 요약 96
6.2. 연구결과의 시사점 및 한계 98

부 록
조선대학교 대학원
김호정. (2012). 창업보육 특성과 지원서비스가 입주기업의 경영성과에 미치는 영향.
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