건설업 종사자의 직무탈진에 관한 실증연구

Abstract

The Study on the Job Burnout of Construction Industries Workers

Seo Jae Young Advisor : Prof. Jong-rok Yoon, Ph,D. Department of Business Administration Graduate School of Business Administration, Chosun University

Today, companies faces the rapid changes in environments owing to global management, excessive supply of the products and services, diversity, and increasing expectation of customers. Thus, employees are exposed to the numerous job requirements and stresses from the role conflict, the role ambiguity, the role overload, the interpersonal relations, safety, the job insecurity, and the job Burnout Particularly, employees in the construction industry work in a more poor environment compared to those in other industries. These situations cause job stress, job dissatisfaction, low productivity, higher absences and turnover, and low organizational performance. To cope with these difficulties, managers should manage to reduce job stresses, job burnout This study tried to examine the effects of on departing and remaining with the sample of 181 in Construction Industries Workers The extant study on job stress indicates that the study of job stress has beem limited to the effect of job stress and job Burnout. Thus, this study is added to the previous studies in the area of job stress including the concept of self-esteem and organizational support as moderating variables. The research results can be led to show how stressors affect on job stress, job burnout factors. First of all, the results of this study show that stressors, except for interpersonal relationship, have a statistically significant relationship in relation to the hypothesis of stressors on job stress. Secondly, job stress shows a statistically significant relationship with job burnout, and job stress shows a statistically significant relationship with job satisfaction, job commitment According to the research result, firstly, role conflict, rple ambiguity, role overload, safety, and job insecurity influence job stress. Employees have perceived the high level of role conflict, role ambiguity, role overload, job insecurity, and low level of safety, then their job stress level also has increased. Thus, managers try to decrease role conflict.