건설업 종사자의 직무탈진에 관한 실증연구

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The Study on the Job Burnout of Construction Industries Workers

Seo Jae Young
Advisor : Prof. Jong-rok Yoon, Ph,D.
Department of Business Administration
Graduate School of Business Administration, Chosun University

Today, companies faces the rapid changes in environments owing to global management, excessive supply of the products and services, diversity, and increasing expectation of customers. Thus, employees are exposed to the numerous job requirements and stresses from the role conflict, the role ambiguity, the role overload, the interpersonal relations, safety, the job insecurity, and the job Burnout
Particularly, employees in the construction industry work in a more poor environment compared to those in other industries. These situations cause job stress, job dissatisfaction, low productivity, higher absences and turnover, and low organizational performance. To cope with these difficulties, managers should manage to reduce job stresses, job burnout
This study tried to examine the effects of on departing and remaining with the sample of 181 in Construction Industries Workers
The extant study on job stress indicates that the study of job stress has beem limited to the effect of job stress and job Burnout. Thus, this study is added to the previous studies in the area of job stress including the concept of self-esteem and organizational support as moderating variables.
The research results can be led to show how stressors affect on job stress, job burnout factors.
First of all, the results of this study show that stressors, except for interpersonal relationship, have a statistically significant relationship in relation to the hypothesis of stressors on job stress. Secondly, job stress shows a statistically significant relationship with job burnout, and job stress shows a statistically significant relationship with job satisfaction, job commitment
According to the research result, firstly, role conflict, rple ambiguity, role overload, safety, and job insecurity influence job stress. Employees have perceived the high level of role conflict, role ambiguity, role overload, job insecurity, and low level of safety, then their job stress level also has increased. Thus, managers try to decrease role conflict.
Alternative Title
The Study on the Job Burnout of Construction Industries Workers
Alternative Author(s)
Seo, Jae Young
조선대학교 경영대학원
경영대학원 경영학석사학위과정
Awarded Date
Table Of Contents
Ⅰ. 서 론 1
1.1 문제제기 및 연구의 목적 1
1.2 연구의 범위 및 방법 3
1.3 논문의 구성 4
Ⅱ. 이론적 배경 6
2.1 건설업의 특성 및 현황 6
2.1.1. 건설업의 특성 6
2.1.2. 건설업의 현황 10
2.2 건설업근로자의 특성 및 현황 12
2.2.1. 건설업근로자의 특성 12
2.2.2. 건설업근로자의 현황 17
2.3 직무스트레스 23
2.3.1. 직무스트레스의 개념 23
2.3.2. 직무스트레스의 관련요인 30
2.3.3. 직무스트레스 유발요인 34
2.4 직무탈진 40
2.4.1. 직무탈진의 개념 40
2.4.2. 직무스트레스와 직무태도와의 관계 41
2.5 선행연구 고찰 43
2.5.1. 개인적 반응에 초점을 둔 연구모형 43
2.5.2. 환경특성에 초점을 둔 연구모형 45
2.5.3. 개인-환경 상호작용에 초점을 둔 연구모형 48
Ⅲ. 연구 모형 및 가설의 설정 54
3.1 연구모형의 설계 54
3.2 가설의 설정 55
3.2.1 직무스트레스요인과 직무스트레스 55
3.2.2 직무스트레스요인과 직무탈진 56
3.2.3 직무스트레스와 직무탈진 57
3.2.4 직무스트레스의 매개효과 58
Ⅳ. 연구방법 59
4.1 표본의 선정 및 특성 59
4.2 변수의 조작적 정의 61
4.3 설문지 구성 및 측정 63
4.4 연구방법 64
Ⅴ. 실증분석 65
5.1 변수의 신뢰성 및 타당성 검증 65
5.2 상관관계분석 69
5.3 가설의 검증 70
Ⅵ. 결 론 79
6.1 연구결과의 요약 79
6.2 연구의 시사점 및 연구의 한계 80
설 문 지
서재영. (2011). 건설업 종사자의 직무탈진에 관한 실증연구.
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Business > 3. Theses(Master)
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