서비스 디자인 방법론을 활용한 공동주택 재난 회복력 향상 방안 연구

Abstract

Modern society has experience the increasing frequency of disaster caused by inattention of human beings in addition to natural disaster, and the damage scale of disaster has been expanded. In case of Korea, there are various types of disaster occurring in recent ten years. Every year, damaged facilities caused by climatic factors such as damage from storm and flood and forest fire, physical damage such as Sewol Ferry Incident(2014), MERS(2015), earthquake in Po-hang and Gyeong-ju(2017) occur. Through such incidents, various types of social problem such as economic recession caused by anxiety of local community could take place.

After radical development of city from 1970 to 1980 took place in Korea, most of cities experience deterioration of city's infrastructure. Also, safety ignorance among Korean is another serious problem, which make citizen vulnerable to disaster particularly in dense urban areas. As most apartment houses are being worn out, safety problem caused deterioration of facility and equipment is being serious. In such a place, when unexpected disaster occurs, degree of damage is hard to predict because of characteristic of apartment house, and types of damage could happen in a variety of aspects. Disaster usually occurs when accumulated dangerous factors can be intolerable state from sudden shock, so responsive ability to various types of disaster is required through cooperation with community of apartment house to prevent accumulation of dangerous factors before disaster happens.

Therefore, this study suggests method to enhance disaster resilience in apartment house through disaster risk management. As study method, this study research current state of disaster safety management within apartment house and industry of disaster and safety by inducing factors for improving disaster resilience through reference research. Also, service design methodology is used to solve problem of disaster management risk and innovatively deal with problem in public areas. disaster risk of apartment house is analyzed using design tools which are developed for safety education, communication with local residents, and observation.

As a final step, 'service design frame-walk for improving disaster resilience in apartment house' is developed to manage disaster disk by disaster resilience factors. This frame-walk is developed based on enhancing affectional resilience. By enhancing residents' safety competence, which means affectional resilience, safe physical environment could be established creating a synergy effect. Moreover, system of safety management could be improved into more effective way.