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간호사-대상자의 상호작용 촉진을 위한 응급의료서비스 이용안내문의 개발 및 효과

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Author(s)
김효진
Issued Date
2014
Abstract
Development and Effects of an Informational Leaflet on Emergency Medical Services for Better Interaction between Nurse and Client

Kim, Hyo-Jin
Advisor: Prof. Kang, Hee-Young, Ph. D
Department of Nursing
Graduate School of Chosun University

Purpose: The purpose of this study was to develop an informational leaflet on emergency medical services and to evaluate the effects of the informational leaflet on client (patients and caregivers) satisfaction about the nurse-client interaction, client anxiety about and client satisfaction of emergency medical services.
Methods: This study was a nonequivalent control group posttest only design. The participants were 80 clients who visited K hospital in G city, Korea for emergency medical service. Of the 80 clients, 40 were assigned to the experimental group and the rest to the control group. The informational leaflet on emergency medical services including explanation with nurse-client interaction was provided in the emergency triage room individually to clients in the experimental group before their emergency medical service. The control group was provided emergency medical service following the existing medical procedure of emergency center without informational leaflet.
Results: Client satisfaction about the nurse-client interaction and client satisfaction of emergency medical services were significantly improved in the experimental group after the intervention in comparison with the control group. Client anxiety about emergency medical services was significantly decreased in the experimental group in comparison with the control group.
Conclusion: The results of this study indicate that the informational leaflet on emergency medical services including explanation with nurse-client interaction could be an effective nursing intervention to increase client satisfaction and reduce client anxiety in an emergency medical center.

Key words: Acess to information, Anxiety, Consumer satisfaction, Emergency medical service, Interactional relations
Alternative Title
Development and Effects of an Informational Leaflet on Emergency Medical Services for Better Interaction between Nurse and Client
Alternative Author(s)
Kim, Hyo-Jin
Affiliation
조선대학교 대학원
Department
일반대학원 간호학과
Advisor
강희영
Table Of Contents
목 차

ABSTRACT 1

Ⅰ. 서론 1
A. 연구의 필요성 1
B. 연구의 목적 3
C. 연구 가설 4
D. 용어 정의 4

Ⅱ. 연구 방법 7
A. 연구 설계 7
B. 연구 대상 8
C. 연구 도구 8
D. 연구 진행 절차 10
E. 자료 수집 14
F. 윤리적 고려 14
G. 자료 분석 15

Ⅲ. 연구결과 16
A. 대상자의 일반적 및 의료 관련 특성 16
B. 가설 검정 19





Ⅳ. 논의 21

Ⅴ.결론 및 제언 25

참고문헌 26

부록 29
Degree
Master
Publisher
조선대학교
Citation
김효진. (2014). 간호사-대상자의 상호작용 촉진을 위한 응급의료서비스 이용안내문의 개발 및 효과.
Type
Dissertation
URI
https://oak.chosun.ac.kr/handle/2020.oak/12071
http://chosun.dcollection.net/common/orgView/200000264602
Appears in Collections:
General Graduate School > 3. Theses(Master)
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