중소기업 정보통신 공사업체의 학습조직 활동이 경영성과에 미치는 영향

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Learning organization learned endlessly itself in the corporate, is that the management innovation methods of the 21st century which is the knowledge based business environment. In practice, learning organization identify intellectual assets with in the organization, generates new knowledge for competitive advantage with in the organization.
For finding more effective way to operate and adopt learning organization to them, it requires systematic analysis but existing empirical studies were mostly concentrated on correlation analysis between the performance and learning organization and focused on financial view.
Therefore, the purpose of this study is that verify empirically the relations between learning organization and management performance with non-financial performance factors in small and medium enterprises and through this, helps us identify effects of learning organization on the management performance.
In empirical research, it executed questionnaires of the workers, managers in manufacturing/service sector. Corporate learning organizations are selected from the manufacturing operation and service operations in Gwangju city area and Jonnambuk and the research is studied considering points as follow.
Firstly, this study tries to finds out a causal relationship between the construction of corporate learning organizations and management performance by carrying out the empirical analysis.
Second, through the empirical analysis, it tries to examine the effect of learning activity process on management performance by verifying the intermediation effects of learning activity process on management performance.
The analysis as a result provides us with some valuable points as follows.
1. This study provides the relation between construction of corporate learning organizations and learning activity process and gets a line on relation with learning activity on management performance.
2. This study finds that the mechanisms are no difference between small-medium enterprises and big sized enterprises. It means introduction of learning organization make management performance in the small-medium enterprises as well. But for more effective operation of learning organization, the government needs to help them with visible and invisible resources.
3. This study verifies that learning activity processes are intermediation effects between corporate learning organization and management performance. Through the empirical analysis, study finds that learning activity processes are critical factors had effects on management performance.
In conclusion, this study explore and analysis empirically that there are some relation to make the learning more effective on management performance.
Alternative Title
A Study on the Effects of Small and Medium Information and Communications Construction Compainies Learning Organization on Performance
Alternative Author(s)
Lee, Kyu Suk
경영대학원 경영학석사학위과정
Awarded Date
Table Of Contents

I. 서 론 1
1.1 문제제기 및 연구목적 1
1.2 연구의 방법 및 범위 3
1.3 논문의 구성 4

Ⅱ. 이론적 배경 6
2.1 학습조직의 개념과 특징 6
2.1.1 학습조직의 개념 6
2.1.2 학습조직의 특징 8
2.2 학습조직 구축활동 9
2.2.1 권한위임 12
2.2.2 부서간 협력 13
2.2.3 시스템 사고 13
2.3 학습활동 프로세스 14
2.3.1 지식공유 14
2.4 경영성과 16
2.4.1 경영성과의 개 16
2.4.2 기업의 경영성과에 미치는 측정지표 17

Ⅲ. 선행연구 고찰 18
3.1 중소기업 학습조직화 지원사업 18
3.1.1 중소기업 학습조직화 지원유형 18
3.1.2 광주지역 학습조직화 현황 22
3.1.3 중소기업 학습조직 운영상 문제점 25
3.2 중소기업 정보통신공사업체 학습조직 현황 26
3.2.1 정보통신공사업 개요 26
3.2.2 정보통신공사업 특징 27
3.2.3 정보통신공사업 현황 28
3.2.4 정보통신기술자 현황 30

Ⅳ. 연구모형 및 가설 설정 34
4.1 연구모형의 설계 34
4.2 가설의 설정 35
4.2.1 학습조직 구축활동과 학습활동 프로세스 35
4.2.2 지식공유와 경영성과 37
4.2.3 지식공유의 매개효과 38

Ⅴ. 연구방법 41
5.1 표본의 선정 및 특성 41
5.1.1 표본의 선정 및 자료의 수집 41
5.1.2 표본의 특성 41
5.2 변수의 조작적 정의 및 설문지 구성 43
5.2.1 변수의 조작적 정의 43
5.2.2 설문지 구성 및 측정 45
5.2.3 설문지 구성 46
5.3 자료분석 46

Ⅵ. 실증분석 48
6.1 변수의 신뢰성 및 타당성 검증 48
6.1.1 외생변수 탐색적 요인 및 신뢰성분석 49
6.1.2 내생변수 탐색적 요인 및 신뢰성분석 51
6.2 상관관계 분석 52
6.2.1 잠재변인들의 상관관계 52
6.2.2 연구모형의 분석 53
6.3 가설의 검증 57
6.3.1 직접효과 검증 57
6.3.2 간접효과 확인(매개효과 확인) 58

Ⅶ. 결 론 62
7.1 연구결과의 요약 62
7.2 연구시사점 및 한계 64

설 문 지
조선대학교 대학원
이규석. (2013). 중소기업 정보통신 공사업체의 학습조직 활동이 경영성과에 미치는 영향.
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Business > 3. Theses(Master)
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