자동차 외형복원작업과 자동차 수리업의 현황에 대한 연구

Abstract

Dent repair is the restoration work of the automobile appearance without painting loss. Its demand and damage cases caused by erroneous dent repair work are increased according to the increase of the automobile. In this study, we carried out the factual survey of automobile repair industry through the subjective survey on the automobile appearance repair and the investigation about the automobile damage case by the fault dent repair process. The In case that arbitrary hole was worked to insert tool for the dent repair for dent repair process, the dent repair process was comfortable but the cause of the correction of the automobile appearance was provided and instance about the correction occurrence with the repair area as the center existed. Its action decreases values on the worth and safety of the automobile. As the survey on the satisfaction of the dent repair work, the average satisfaction of specialized dent repair shop was higher than synthesize repair shop. Particularly, average man and woman satisfaction of the dent repair status in the specialized dent repair shop after one or more years was 6.463 and 6.211. However, average man and woman satisfaction of the dent repair status in the synthesize repair shop after one or more years was 5.836 and 5.421. It was known that the fault by the dent repair mostly occurred in the synthesize repair shop. To prevent its fault in advance, the skill level of the worker should be improved and the local government needs to establish the complete charge department for qualification management of the dent repair.