보건행정전공과 비전공 대학생들의 병원서비스 인식도 및 요구도 비교

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Purpose: In this study, we were to investigated the recognition and needs of the hospital services with major and non-major health administration students.

Method: Contains the 9 general question in the questionnaire such as gender, major, grade, about life, living area, living arrangements, account use of hospital, medical experience, hospital size and importance of the medical services. Recognition and need of the hospital services were include in the questionnaire such as reservation, account, medical care, inspection and environmental services of the hospital. For the statistical analysis of this study, we were used the SPSS 21.0 program and t-test, ANOVA and multiple regression analysis were performed.

Results: (1) The general characteristics of perception; recognition of hospital services in accordance with the grade showed significant differences(F=2.638, p<0.05). (2) Needs of the hospital service were showed significant differences value at student grade(F=3.192, p<0.05) and major student(t=-3.169, p<0.01). Also, needs of the administrational service in hospital, we were obtained significant differences at student grade(F=3.445, p<0.05) and major student(t=-2.628, p<0.01). Needs for care of the hospital, we were observed significant differences at gender(t=-2.910, p<0.01) and major student(t=-3.639, p<0.001). (3) Effect of the recognition and needs from the general characteristics; F value is 2.638(p<0.05) and 3.678(p<0.01) as shown, the regression model showed a significant expression.

Conclusions: In conclusion, that major health administration students were responded in questionnaire that the needs of the hospital service higher than the recognition of the hospital service. These results will show the future direction of health related education. Also, we need to education with experience and theory for carry out on-the-job at the field.
Alternative Title
Compare with the Recognition and Need of the Hospital Service by Major and Non-major Administration Students
Alternative Author(s)
Lee, Ho Shik
보건대학원 보건학과
Awarded Date
Table Of Contents
목 차

표 목차
I. 서론 1
Ⅱ. 연구방법 3
A. 연구대상 3
B. 자료수집방법 3
C. 자료분석방법 4
Ⅲ. 연구결과 6
A. 연구대상자의 일반적 특성 6
B. 일반적 특성에 따른 병원서비스 인식도 조사 8
C. 일반적 특성에 따른 병원서비스 요구도 조사 10
D. 병원서비스 인식도 관련 요인 12
E. 보건행정전공이 병원서비스 요구도에 미치는 영향 13
F. 보건행정전공이 병원서비스 행정부문 요구도에 미치는 영향 14
G. 보건행정전공이 병원서비스 진료부문 요구도에 미치는 영향 15
H. 병원서비스 인식도와 요구도와의 관련성 16
Ⅳ. 고찰 17
Ⅴ. 요약 및 결론 19
참고문헌 20
부록 설문지 22
조선대학교 대학원
이호식. (2014). 보건행정전공과 비전공 대학생들의 병원서비스 인식도 및 요구도 비교.
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Medicine & Parmacy > 3. Theses(Master)
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